Frequently Asked Questions
We understand that you may have questions about our medical and aesthetic services, appointments, or membership options. Our Frequently Asked Questions (FAQ) section is designed to provide clear, helpful answers about everything from family medicine, women’s health, weight management, to medspa treatments like Botox®, dermal fillers, and skin rejuvenation. Simply click on each question box to expand and read detailed information about that topic. Whether you’re a new patient exploring our clinic or a returning client wanting more details about our services, our FAQ section is an easy way to get the answers you need and feel confident in choosing Star Care Family Wellness, where compassionate, personalized care meets your health and beauty goals.
What is Star Care Family Wellness?
Star Care Family Wellness is a holistic medical and aesthetic clinic in Chicago Ridge, IL, offering family medicine, women’s health, chronic disease management, medically supervised weight loss, and advanced medspa treatments—all under one roof.
What makes the “Star-Care Treatment” unique?
Our “Star-Care Treatment” is a patient-first approach focused on unrushed appointments, personalized care, holistic treatment plans, and a strong provider-patient connection. We treat your health and aesthetic goals with equal care and attention.
Do you accept insurance?
Yes. We accept many insurance plans for eligible medical services. Aesthetic and cosmetic services are typically self-pay. Contact our office for specific coverage details. We also have self pay medical office visits.
Do I need an appointment?
Yes, appointments are recommended for all medical and aesthetic services. Same-day or next-day appointments may be available for urgent needs. We offer telemedicine appointments as well.
Where are you located?
We are conveniently located in Chicago Ridge, Illinois, with easy access for families throughout the surrounding communities.
What medical services do you provide?
We offer comprehensive family medicine, preventive care, sick visits, chronic disease management (such as diabetes, hypertension, and thyroid conditions), women’s health, and wellness screenings.
Do you offer care for both adults and children?
Yes. We provide medical care for individuals and families of all ages.
Can I make Star Care my primary care provider (PCP)?
Absolutely. Our clinic provides full-service primary care, and many patients choose us as their long-term healthcare home.
Do you offer women’s health services?
Yes. We provide gynecologic care, wellness exams, hormone evaluations, pregnancy testing, and personalized women’s health support.
Do you manage chronic conditions?
Yes. Our providers create individualized treatment plans for chronic illnesses and help you stay on track through ongoing follow-up and lifestyle support.
How does your medical weight loss program work?
Our physician-guided weight loss program includes personalized nutrition plans, lifestyle coaching, metabolic evaluation, and optional medication support to help you achieve sustainable, healthy results.
Do you offer medications for weight loss?
Yes, when appropriate and medically supervised. Options are evaluated during your consultation based on your goals and health history. We offer medications that are right for our patients after extensive evaluation with labs.
How long does the program last?
Program length varies depending on your goals and progress. Many patients see results within the first few weeks.
Is your weight loss program safe?
Yes. All plans are monitored by Dr Nancy Youssef to ensure safe, healthy, and effective weight loss.
What aesthetic services do you offer?
We offer Botox®,Dysport, SkinPen microneedling, PRP therapy, DiamondGlow facials, laser hair removal, chemical peels, skin rejuvenation, and more.
Are your aesthetic treatments performed by medical professionals?
Yes. All treatments are performed by licensed, highly trained medical providers to ensure safety, precision, and natural-looking results.
Does Botox hurt?
Most patients experience minimal discomfort—often compared to a tiny pinch. Treatments are quick and well-tolerated.
How long do Botox and Dysport last?
Botox/Dysport typically lasts 3–4 months. This prevents the muscle from moving and smoothing out the wrinkles and fine lines.
What is DiamondGlow and what can it help with?
DiamondGlow (trademark) is an advanced facial that exfoliates, extracts, and infuses nourishing serums into the skin. It improves brightness, texture, hydration, and clarity—perfect for all skin types.
What skin concerns can SkinPen microneedling with PRP help treat?
SkinPen microneedling with PRP can improve fine lines, large pores, acne scars, stretch marks, and uneven skin tone by enhancing collagen production.
What is a VI Peel?
The VI Peel is a medical-grade chemical peel designed to improve texture, tone, fine lines, acne scars, and sun damage with minimal downtime.
How long is the downtime after a peel?
Most patients experience peeling for 2–5 days, depending on the peel strength and skin sensitivity.
Is a consultation required before treatment?
Yes. A consultation ensures the treatment is safe, appropriate, and tailored to your skin goals.
How do I book an appointment?
You can schedule online through our website or call our office directly for availability.
What should I bring to my first visit?
Please bring a photo ID, insurance card (if applicable), current medications, and medical history forms if available.
Do you offer financing for aesthetic services?
Yes. Ask us about available payment options and financing plans.
